Terms of Service

Last Updated: October 12, 2026

OVERVIEW

Welcome to Olio Hakizimana LLC!

This website is operated by Olio Hakizimana LLC. Throughout the site, the terms "we," "us," and "our" refer to Olio Hakizimana LLC.

By accessing our website, browsing our products, or making a purchase, you agree to comply with these Terms of Service ("Terms"), including any additional policies referenced herein.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use our website or services.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

SECTION 1 – ONLINE STORE TERMS

By using our website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have obtained the necessary consent from a parent or legal guardian.

You agree not to use our products or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malicious code, or other harmful materials that could interfere with the operation or security of our website.

We reserve the right to refuse or cancel orders where permitted by applicable law, including in cases involving suspected fraud, inaccurate information, or product unavailability.

SECTION 2 – PRODUCTS AND SERVICES

Olio Hakizimana LLC offers electronic products and accessories, including outlet plug adapters, headphones, speakers, and other consumer electronics.

We make reasonable efforts to provide accurate product descriptions, images, specifications, and pricing information.

However, product colors and appearance may vary slightly depending on screen settings, lighting, and manufacturing variations.

Customers are responsible for reviewing product descriptions, compatibility information, and technical specifications before making a purchase.

We may modify, update, or discontinue products without prior notice, subject to applicable law.

SECTION 3 – PRODUCT SAFETY AND PROPER USE

Customers should follow all instructions, safety warnings, and usage guidelines provided with their electronic products.

For electrical accessories, including outlet plug adapters, customers should verify voltage ratings, plug compatibility, and intended usage before connecting devices.

Do not exceed the manufacturer's specified electrical ratings or use products in unsafe conditions.

For headphones, speakers, and other electronic devices, please follow the applicable charging, storage, and operating instructions.

Improper use may result in product damage or personal injury.

Nothing in this section excludes or limits any rights or remedies that cannot legally be excluded.

SECTION 4 – PRICING AND PAYMENT

All product prices are displayed in U.S. dollars (USD), unless otherwise indicated.

We reserve the right to update product prices at any time without prior notice. Price changes will not affect orders already accepted, except as permitted by applicable law.

Applicable taxes and shipping charges will be displayed during checkout.

Payments must be completed using the payment methods available at checkout.

Orders are subject to payment authorization, product availability, and order verification.

SECTION 5 – ORDER ACCEPTANCE AND CANCELLATION

After placing an order, you may receive an email confirming that your order has been received.

An order confirmation does not necessarily mean that the order has been accepted or shipped.

We reserve the right to cancel or limit orders for legitimate reasons, including suspected fraudulent activity, pricing errors, payment issues, or inventory shortages.

If we cancel an order after payment has been collected, we will issue a refund for the canceled items.

If you wish to modify or cancel an order, please contact us as soon as possible.

Once an order has shipped, cancellation or modification may no longer be possible.

SECTION 6 – SHIPPING AND DELIVERY

We currently ship within the United States only.

Our estimated order processing and delivery times are:

Order Processing: 1–2 business days
Estimated Shipping Time: 3–7 business days after dispatch
Estimated Total Delivery Time: 4–9 business days

Shipping costs are calculated and displayed at checkout.

Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other unforeseen circumstances.

For additional information, please refer to our Shipping Policy.

SECTION 7 – RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

Under our standard return policy, customers may request a return within 30 days of receiving an eligible product.

Returned products must meet the applicable return conditions.

For change-of-mind returns, customers are generally responsible for return shipping costs.

For confirmed defective, damaged, or incorrectly shipped products, we will cover reasonable return shipping costs when a return is required.

Approved refunds will be issued to the original payment method.

For complete details, please review our Return & Refund Policy.

Nothing in these Terms limits any non-waivable consumer rights under applicable law.

SECTION 8 – ACCURACY OF ACCOUNT AND BILLING INFORMATION

You agree to provide current, complete, and accurate information when making purchases through our website.

This includes your name, billing information, shipping address, email address, and other necessary order details.

You are responsible for updating your information when necessary to ensure successful order processing and delivery.

We may contact you using the information provided if clarification is required regarding your order.

SECTION 9 – INTELLECTUAL PROPERTY

The content on this website, including text, graphics, logos, images, product descriptions, and website design, is owned by Olio Hakizimana LLC or used with permission from the respective rights holders, unless otherwise indicated.

You may not reproduce, distribute, modify, or commercially exploit protected website content without the appropriate authorization, except as permitted by law.

All third-party trademarks and brand names remain the property of their respective owners.

SECTION 10 – THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, services, or payment providers.

These third parties may operate under their own terms, conditions, and privacy policies.

We are not responsible for the content, privacy practices, or services of independent third-party websites, except where responsibility is imposed by applicable law.

We encourage customers to review third-party policies before using external services.

SECTION 11 – PROHIBITED USES

You agree not to use our website or services:

For unlawful, fraudulent, or misleading activities.
To violate applicable laws or regulations.
To infringe upon intellectual property rights.
To upload or transmit viruses or harmful code.
To collect personal information from others without authorization.
To interfere with the security or functionality of our website.
To engage in abusive, harassing, or discriminatory conduct.
To attempt unauthorized access to our systems or services.

We may restrict access or take appropriate action in response to violations, subject to applicable law.

SECTION 12 – DISCLAIMER OF WARRANTIES

We strive to provide accurate information and maintain a functional and reliable online shopping experience.

However, website availability and uninterrupted access cannot be guaranteed.

To the maximum extent permitted by applicable law, our website and related services are provided without warranties beyond those expressly stated or required by law.

Product warranties, if applicable, will be described in the relevant product information or accompanying documentation.

This section does not exclude any express warranty, statutory warranty, or consumer protection right that cannot legally be excluded.

SECTION 13 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Olio Hakizimana LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

This limitation does not apply where liability cannot legally be excluded or restricted.

Nothing in these Terms limits liability for fraud, willful misconduct, or other matters for which limitation is prohibited by applicable law.

SECTION 14 – PRIVACY AND PERSONAL INFORMATION

Your privacy is important to us.

Personal information submitted through our website is handled in accordance with our Privacy Policy and applicable privacy laws.

Our store may collect and process information necessary to fulfill orders, provide customer support, process payments, and operate our online services.

Please review our Privacy Policy for additional information about how personal data is collected, used, and protected.

SECTION 15 – CHANGES TO TERMS OF SERVICE

We may update or modify these Terms of Service from time to time to reflect changes in our business operations, website functionality, or legal requirements.

Any updated Terms will be posted on this page with a revised effective date.

Changes will apply as permitted by applicable law and will not retroactively remove rights already established under an accepted order.

We encourage customers to review this page periodically.

SECTION 16 – GOVERNING LAW

These Terms of Service shall be governed by the applicable laws of the United States and the relevant state laws determined by applicable legal principles, without overriding mandatory consumer protection rights.

Any disputes arising from the use of our website or services will be handled in accordance with applicable laws and jurisdictional requirements.